| Sales Force Automation is a part of a company's | | | | to streamline the entire sales process to make |
| CRM (customer relationship management) | | | | businesses more efficient, improve customer |
| system; A system which automatically records all | | | | interactions, increase overall customer satisfaction, |
| the stages in a sales process known as a Sales | | | | and save time and money. |
| Force Automation System (SFA). | | | | Sales force automation system is used by all the |
| A contact management system of SFA tracks | | | | major industries as per their requirements and it |
| all contact that has been made customer wise, | | | | means different things to different people. Mostly, |
| the purpose of the contact, and any follow up | | | | Sales force automation includes all the |
| that might be required. The contact management | | | | technologies, techniques, and strategies on which |
| system ensures that sales efforts won't be | | | | successful sales are built. It's just like an activity |
| duplicated eliminating the risk of annoying | | | | that improves communications and productivity |
| customers. | | | | and brings you together with your customers. |
| The sales lead tracking system of SFA lists | | | | Advantages of Sales Force Automation System |
| potential customers through paid phone lists, or | | | | The sales force automation (SFA) system has |
| customers of related products. Many more | | | | so many of advantages for different-different |
| elements of SFA system can include sales | | | | people. It's very helpful for sales and marketing |
| forecasting, order management and product | | | | professionals' including sales personnel, sales |
| knowledge to make your business more effective | | | | managers and marketing managers in improving |
| and profitable. | | | | their productivity and saving their time, by that |
| Goal of Sales Force Automation System | | | | the sales staff will use their time more efficiently |
| The sales force automation system is developed | | | | and more effectively. |